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Terms and Conditions

 


Last Updated: July 20, 2025


Welcome to Holistic Outpost, operated by Shawn Gillespie, an independent Brand Partner of Partner.co. By accessing or using our website (holisticoutpost.ca or holisticoutpost.com), content, services, or affiliate links, you agree to comply with the following Terms and Conditions (“Agreement”).

Please read this Agreement carefully before using our site or services. If you do not agree, do not use this site.

1. Use of Website and Services

By using this website, you represent that you are at least the age of majority in your province or territory and have the legal capacity to enter into this agreement.

You agree not to use our site or services:

  • For any unlawful purpose or to solicit others to perform unlawful acts.
     
  • To infringe on intellectual property rights.
     
  • To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate.
     
  • To upload or transmit viruses or malicious code.
     
  • To spam, phish, pretext, or promote pyramid schemes or unauthorized marketing.
     

We reserve the right to terminate access or disable accounts without notice for any conduct that violates these terms or is harmful to us or others.

2. Affiliate Relationship

Holistic Outpost is an independent brand partner of Partner.co. We promote Partner.co products and may earn a commission from qualifying purchases made through our affiliate links. All recommendations are our own and not made on behalf of Partner.co.

3. Results May Vary

The information and products promoted through this site relate to wellness, health, and lifestyle. Results may vary from person to person. We make no guarantees regarding outcomes, and testimonials or product claims do not guarantee specific results.

All content is for informational purposes only and is not medical advice. You should consult with a healthcare provider before using any supplement or wellness product.

4. Copyright and Intellectual Property

All content, graphics, branding, and written material on this site are the property of Holistic Outpost unless otherwise credited. You may not copy, reproduce, distribute, adapt, or exploit any content for commercial use without written permission.

You may:

  • Share links to our content with proper credit.
     
  • Use content for personal, non-commercial use only.
     

5. Availability and Accuracy

We do our best to ensure the accuracy of all information, but we do not guarantee it. Product details, availability, and pricing are controlled by Partner.co and may change without notice. We are not liable for:

  • Website interruptions or errors.
     
  • Product unavailability or shipping delays.
     
  • Inaccuracies or omissions in content or third-party information.
     

6. Financial Transactions

All purchases are made through Partner.co’s official website. We do not collect payment directly and are not responsible for transaction processing, refunds, or shipping. Please refer to Partner.co’s terms for those matters.

7. Account Suspension and Termination

We reserve the right to suspend or terminate your access to our site and services at any time for any reason, including but not limited to a breach of these Terms. We are not obligated to provide notice or explanation.

8. Third-Party Links

Our site may contain links to third-party websites, including those of Partner.co and others. We are not responsible for the content, policies, or practices of these external sites.

9. Limitation of Liability

To the fullest extent permitted by Canadian law, Holistic Outpost disclaims liability for any damages, direct or indirect, resulting from:

  • Use of this website or reliance on information found here.
     
  • Purchase or use of any third-party product, including those from Partner.co.
     
  • Any website errors, outages, or unauthorized access.
     

10. Changes to Terms

We may update these Terms and Conditions at any time. Changes take effect immediately upon posting. Your continued use of the website means you accept the updated terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact:

Shawn Gillespie
📧 shawn@holisticoutpost.ca
🌐 holisticoutpost.ca | holisticoutpost.com

Return and Refund Policy

 

Last Updated: July 20, 2025


At Holistic Outpost, your satisfaction matters. As an independent Brand Partner of Partner.co, we strive to ensure that the products you purchase meet your expectations. Below is our return policy, aligned with Partner.co’s guidelines.

30-Day Satisfaction Guarantee

If you're not satisfied with your results after using a Partner.co product for 30 days, you're eligible to receive a full credit, exchange, or refund (excluding shipping charges)—no questions asked. Just return the used or empty containers within 30 days of the product's first purchase date.

Return Eligibility

Returns are handled according to the following conditions:

  • First-time purchases of a product may be opened and are still eligible for return—unless you’ve placed a second or subsequent order for that same product.
     
  • Subsequent orders of the same product void the return eligibility of the opened first order.
     
  • All returned items must be in resalable condition, with original containers included.
     
  • Items cannot be returned if they are expired, damaged, opened beyond first use, or reformulated/discontinued.
     
  • Shipping, handling, and customs fees are not refundable unless the original shipping error was made by Partner.co.
     

Return Windows

Days After Order Refund/Credit Eligibility  

0–30 days 100% refund/credit (minus shipping)  

31–180 days 90% refund/credit (minus shipping)   

181+ days Not eligible (unless ending Brand Partner status)    


Return Limits

Returns may be refused if:

  • The return is valued at over $250 CAD across two or more orders within a six-month period.
     
  • The quantity returned exceeds what could reasonably be consumed within 30 days (typically 100PV worth of products).
     

How to Make a Return

All product returns must be approved by Partner.co. You must obtain a Return Authorization (RA) number by contacting the Partner Support team:

Contact Partner Support:
📞 1.888.463.5279
📧 casupport@partner.co

Write the RA number clearly on the outside of the return package and mail to:

Partner.Co Canada
C/O Fraser Direct
65 Quarterman Rd,
Guelph, ON N1C 0A8
Canada

Important Notes

  • Return shipping costs are your responsibility unless the return is due to Partner.co's error.
     
  • If you refuse delivery, the return shipping cost will be deducted from your refund.
     
  • Refunds may reverse any affiliate commissions paid on the original sale.
     

For any questions or help with your return, contact:

Shawn Gillespie
📧 shawn@holisticoutpost.ca
🌐 holisticoutpost.ca


 © 2025 Holistic Outpost. All Rights Reserved.


Some product images and materials are used with permission from Partner.Co and are the intellectual property of Partner.Co International, LLC.
HolisticOutpost.ca is operated by Shawn Gillespie, Independent Partner.Co Brand Partner (ID# N7858901). This is not the official Partner.Co website. For official corporate information, visit
www.partner.co.


These statements have not been evaluated by the Food and Drug Administration or Health Canada. Partner.Co products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary Copyright © 2025 Holistic Outpost - All Rights Reserved. 

Brand Partner of Partner.Co Shawn Gillespie ID# N7858901 

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